Brwnsgr Skincare is made in small batches by hand. Unfortunately, we can’t offer you a return or exchange. All sales are finals. We encourage you to reach out to us before buying should you have any questions about a specific product.
Brwnsgr Skincare does not offer refunds or exchanges on any products, unless it arrives to you damaged and/or broken. In such case, please send a photo of the damaged items to firstname.lastname@example.org within 24 hours upon receiving your package and we will gladly replace for you. In some cases we may ask you to send us the broken item.
Shipping Domestic & International: We will not be responsible for any lost or stolen packages.
Brwnsgr Skincare offers the following shipping options:
- Canada: $10 flat rate to anywhere in Canada (Excluding army bases and PO boxes)
- Canada: Free standard shipping for orders over $100 (Excluding army bases and PO boxes)
- USA: $10 flat rate standard shipping to anywhere in the U.S. (Excluding army bases and PO boxes)
- USA: FREE standard shipping on orders over $100CAD to anywhere in the U.S. (Excluding army bases and PO boxes)
IMPORTANT: Please note that Brwnsgr Skincare shall not be held responsible for items that are lost or stolen when delivered to the mailing address specified during the ordering process.